FREQUENTLY ASKED QUESTIONS

Do I have to have a business to order from Sid Wainer & Son?

Yes. Sid Wainer & Son only services business accounts. If you don’t have a business, but our interested in our products, check out jansalvalley.com our new consumer site that features a selection of our favorite products or stop by our flagship store Jansal Valley Provisions, located at 2301 Purchase St, New Bedford, MA.

Where does Sid Wainer & Son Deliver?

We have our own fleet of trucks that deliver to the entire Northeast from the Canadian border to Washington DC, but we will gladly ship nationally or even internationally if your business falls outside our delivery range.

What are the daily cutoff times for placing an order online?

Depending on your location, we have various cutoff times to allow you to place your order as close to delivery as possible.

Please connect with your Sid Wainer & Son representative for your specific time.

Can I call in and speak to a representative before creating an account?

Absolutely. Please give us a ring @ 1-800-423-8333

What are your hours of operation?

We operate around the clock, seven days a week. There are a few times of the year that we do not deliver: Thanksgiving, Christmas, or New Year’s Day. If you want to speak with someone live, our sales team is available at these times/days:

  • 6:30 am – 6 pm Monday through Friday
  • 6:30 am – 1 pm Saturday
  • 8 am – 12 pm Sunday

If I do not want to create an online account can I call and set up an account over the phone?

Absolutely, we are happy to help you in whichever method is most convenient. Give us a call, and we will make it happen.

If I have questions about a product and would like to learn more, who should I contact?

Please call 1-800-423-8333 and ask to speak to one of our talented sales team members.

You can also contact your favorite Sid Wainer & Son representative.

FREQUENTLY ASKED QUESTIONS

Do I have to have a business to order from Sid Wainer & Son?

Yes. Sid Wainer & Son only services business accounts. If you don’t have a business, but our interested in our products, check out jansalvalley.com our new consumer site that features a selection of our favorite products or stop by our flagship store Jansal Valley Provisions, located at 2301 Purchase St, New Bedford, MA.

Where does Sid Wainer & Son® Deliver?

We have our own fleet of trucks that deliver to the entire Northeast from the Canadian border to Washington DC, but we will gladly ship nationally or even internationally if your business falls outside our delivery range.

What are the daily cutoff times for placing an order online?

Depending on your location, we have various cutoff times to allow you to place your order as close to delivery as possible.
Please connect with your Sid Wainer & Son® representative for your specific time.

Can I call in and speak to a Sid Wainer & Son® representative before creating an account?

Absolutely. Please give us a ring @ 1-800-423-8333.

What are Sid Wainer & Son®'s hours of operation?

We operate around the clock. 24/7 to be exact. There are a few times of the year that we do not deliver: Thanksgiving, Christmas, or New Year’s Day. If you want to speak with someone live, our sales team is here:
6:30 am – 6 pm Monday through Friday
6:30 am – 1 pm Saturday
8 am – 12 pm Sunday

If I do not want to create an online account can I call and set up an account over the phone?

Absolutely, we are happy to help you in whichever method is most convenient. Give us a call and we will make it happen.

If I have questions about a product and would like to learn more, who should I contact?

Please call 1-800-423-8333 and ask to speak to one of our talented sales team members.
You can also contact your favorite Sid Wainer & Son® representative.